Subscription Policy

Subscription terms, savings, and support.

Kalkeen subscriptions are designed to support consistency. Learn how recurring delivery, savings, billing, pause, skip, cancellation, and subscription support work.

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Save 10%

Subscription offers may include 10% savings when shown on the product page and at checkout.

Built for consistency

Recurring delivery helps support consistency for hair wellness routines that require time and patience.

Manage your plan

Subscription settings may allow pause, skip, cancel, and update options through your account portal.

How subscriptions work

Kalkeen Wellness subscriptions are designed to make routine consistency easier. When you choose a subscription option, your selected product is delivered on a recurring schedule based on the plan shown on the product page and at checkout.

  • You select the product and subscription option at checkout.
  • Your subscription renews according to the selected delivery schedule.
  • You receive subscription communication using the email address used at checkout.
Subscription availability may vary by product. The final subscription terms shown at checkout control your purchase.

Savings & pricing

Kalkeen subscriptions may include savings such as 10% off, depending on the active offer displayed on the product page and at checkout.

Purchase type Typical setup
Subscribe Recurring delivery with active subscription savings when shown.
Buy once One-time purchase without recurring delivery.
Promotions Discounts may change and cannot always be combined.
Prices, promotions, and subscription savings may change over time. The price shown at checkout is the price that applies to your order.

Billing schedule

Your subscription billing schedule follows the delivery frequency selected at checkout. Unless changed or canceled in accordance with the subscription settings, your payment method may be charged automatically for future subscription orders.

  • Billing occurs according to the selected subscription schedule.
  • Renewal reminders, if available, are sent to the email used at checkout.
  • Failed payments may delay or pause subscription fulfillment.
Keep your email, shipping address, and payment method updated to avoid subscription delays.

Pause, skip, cancel, or update

Subscription management options may include pause, skip, cancel, address updates, and payment method updates, depending on the subscription app and portal active on the store.

  • Pause or skip when you need more time before your next delivery.
  • Cancel according to the cancellation rules shown in your subscription portal.
  • Update your shipping address before the next order processes.
  • Update your payment method before your next billing date.
Changes must be made before the next subscription order is processed. Once an order has processed or shipped, it may not be possible to cancel or modify that shipment.

Subscription shipping

Subscription orders are shipped to the address saved in your subscription account at the time the subscription order processes.

  • Shipping rates are shown at checkout or according to your active subscription terms.
  • Free shipping applies only when shown as an active subscription offer.
  • Address changes should be made before the next subscription order processes.

Returns & refunds for subscriptions

Subscription orders are subject to the same return and refund terms as other orders unless a different rule is clearly stated at checkout or in your official refund policy.

  • Contact support before sending any product back.
  • Opened or used wellness, personal-care, or supplement products may be ineligible for return.
  • Shipping fees may be non-refundable unless required by law or stated otherwise.
This page is a customer-friendly summary. Your official Refund Policy and subscription app terms should be reviewed before launch.

Subscription support

If you need help with a subscription, contact support using the email address associated with your order or subscription.

  • Include the email used at checkout.
  • Include your order number if available.
  • Tell us whether you want to pause, skip, cancel, or update your plan.
Need subscription help?

We can help with your routine plan.

Contact support with your order number or the email used at checkout so we can review your subscription faster.

Contact us